At Ellegrace, we take pride in our commitment to sustainability and responsible production
practices. Each macrame piece is carefully handmade to order, ensuring that we
minimize waste and environmental impact.

By creating our designs only when an order is placed, we avoid overproduction and excess
inventory. This approach also allows us to conserve materials, particularly our
neutral cords, which are used exclusively for the neutral collection and any
designs that are requested.

Therefore, we ask you to please allow 3-5 working days for your macrame to be dispatched
for delivery. By following these practices, we can focus on creating quality products that reflect our
values and bring you joy.

We purposefully use second-hand materials like cardboard,
recycled plastic and biodegradable packaging to thoughtfully package and ship
your product. Each delivery may feature diverse packaging as a part of our
ongoing commitment to recycling rather than generating additional waste. We
believe that our environmentally conscious choices reflect our care and consideration
for both your order and the planet.